Skip to main content
Moonpig AUS Help Centre home page
Email Us
Need help? Search our FAQ's
  1. Moonpig AUS
  2. General

General

My Account

  • How do I update/remove my saved payment card details?
  • I've forgotten my username/password
  • How do I delete my Account / Data?
  • How do I unsubscribe?
  • How do I get a VAT receipt?

Cancel / Amend

  • How do I delete an address?
  • How do I cancel or change my order?

Delivery

  • How do I check my order status?
  • Can I send an order to an International Address?
  • What are your Postage Costs?
  • Delivery Information

Product Info / General

  • What size are your cards?
  • What are your cut off times?
  • My Voucher code doesn't work
  • How do I contact customer service?
Please allow up to 48 hours to receive a reply to your email
Moonpig AUS